You are not happy with your purchase?
Send the product back to us within 30 working days of receipt. The product must be in its original state and packaging.
To return a product, just :
1/ contact us at the customer services by entering 021 - 8 - NATURE or dialling 021- 8 - 62 88 73 or emailing at the following address: firstname.lastname@example.org indicating your order number and the reasons for your return,
2/ send us back the product in its original state and packaging,
3/ we shall refund the price of the product, delivery costs excluded.
As we are selling Quality products, we are particularly interested in your satisfaction. This is the reason why we would be grateful if you mention the reasons of your return. This will enable us to improve our purchase conditions and if need be, to inform our suppliers.
Europe & Nature Customer services
+41 21- 8 - 62 88 73